EXCHANGE & RETURN POLICY

At Maharani, we are dedicated to ensuring your satisfaction with our products. If you find any reason to return or exchange your purchase, please review our policy below:

Returns:

  • Items must be returned within 7 days of the purchase date.
  • All items must be in their original condition, unworn, unwashed, and with all tags attached.
  • Refunds will be issued to the original payment method used for the purchase.
  • Original shipping charges are non-refundable.

Exchanges:

  • Exchanges are accepted within 7 days of the purchase date.
  • All items must be in their original condition, unworn, unwashed, and with all tags attached.
  • Exchanges are subject to product availability. If the desired item is out of stock, a refund will be issued instead.

How to Return or Exchange:

  1. Contact our customer service team at customercare@maharaniofficial.com or call us at +92 3254258800 to initiate the return or exchange process.
  2. Package the item(s) securely in the original packaging, if possible.
  3. Include a copy of the original invoice or order confirmation.
  4. Ship the item(s) to: Maharani P27 Al Noor Block Faisal Garden Faisalabad
  5. Once we receive the returned item(s), we will process your refund or exchange within 7 business days.

Non-Returnable Items:

  • Items marked as final sale.
  • Items purchased using a promotional discount code or during a sale event.

Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to resolve the issue promptly.

Questions or Assistance: If you have any questions about our return and exchange policy or need assistance with a return or exchange, please don't hesitate to contact our customer service team at customercare@maharaniofficial.com or call us at +92 3254258800.